PRIVACY POLICY

1. Introduction

Venn Network, LLC (“Company,” “we,” “us,” or “our”) operates the Venn Network mobile application, website, and related services (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect information about you when you access or use the Service.

By using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use the Service.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the “Effective Date” above and by providing notice within the Service or by email. Your continued use of the Service after any changes become effective constitutes your acceptance of the revised Privacy Policy.

This Privacy Policy is incorporated into and forms part of our Terms of Use.

2. Information We Collect

We collect information about you in several ways when you use the Service.

2.1 Information You Provide to Us

Account Information. When you create an account, we collect information such as your name, email address, username, password, profile photo, and any other information you choose to provide during registration or when updating your profile.

Sensitive Information (Fertility/Childbirth Data). Certain features of the Service may allow you to provide information related to fertility, pregnancy, or childbirth. Providing this information is optional. We use it to support app functionality and to personalize your experience (for example, tailoring content, groups, or connections that may be relevant to you).

User Content. We collect any content, messages, posts, photos, videos, audio recordings, comments, and other materials that you submit, upload, or share through the Service (“User Content”).

Communications. If you contact us directly (for example, via email or in-app support), we collect the information you provide, including your name, email address, and the content of your message.

We do not ask you to provide your phone number, physical mailing address, your device's contact list, or other user contact information, and you should not include sensitive financial account data in your communications with us.

2.2 Information We Collect Automatically

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When you access or use the Service, we automatically collect certain information about your device and usage, including:

Device and Technical Information.

• Device identifiers (such as device ID, advertising ID, and IP address)
• Device type, operating system, and version
• Mobile network information
• App version and language settings

Identifiers and Usage Data.

• A user ID associated with your account
• Product interaction data (such as screens viewed, buttons tapped, features used, and session duration)
• Purchase history related to in-app products (for example, products purchased and transaction status; we do not receive full payment card details)
• Advertising data related to ads shown or clicked in the app (for example, ad impressions, clicks, and related device identifiers)

Diagnostics.

• Crash data (information related to app crashes)
• Performance data (such as load times, response times, and resource usage)
• Other diagnostic data used to help us monitor and improve app stability and performance

Analytics Events and Search Queries.

We may log certain in-app actions and search queries as analytics events (for example, through analytics tools such as PostHog) to understand how features are used and to improve the Service. These events are used for analytics and product improvement and are not maintained as a user-facing “search history” feature.

We do not collect:

• Your phone number or physical mailing address
• Your device's contacts or address book
• Precise or coarse device location (e.g., GPS coordinates)
• Your full payment card number, bank account number, or credit report information

2.3 Information from Third Parties

Third-Party Services. If you choose to connect your account to third-party services (such as social media platforms), we may receive information from those services in accordance with your privacy settings on those platforms (for example, your name, profile information, and email address).

Advertising and Analytics Partners. We may receive information from third-party advertising networks and analytics providers (such as Google AdMob and analytics platforms) about your interactions with ads displayed in the Service and about aggregated usage trends.

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3. How We Use Your Information

We use the information we collect for the following purposes:

To Provide and Improve the Service.

We use your information to operate, maintain, and improve the Service, including to create and manage your account, enable you to access features, match you with relevant content or connections, respond to your requests, and troubleshoot technical issues.

To Personalize Your Experience.

We use information about your usage, profile, and sensitive fertility/childbirth information (if you choose to provide it) to personalize your experience—for example, by tailoring content, recommendations, and community features.

To Communicate with You.

We use your contact information to send you updates, notifications, security alerts, support messages, and other information related to your use of the Service. With your consent (where required), we may also send you promotional emails and marketing communications. You can opt out of marketing emails at any time (see Section 5.3).

To Display Advertising.

We use information about you, including your device identifiers, user ID, product interaction data, purchase history, and advertising data, to display advertisements within the Service.

We partner with third-party advertising networks, including Google AdMob, which use your device's advertising identifier and other advertising data to show you personalized ads and to measure the performance of those ads across apps and websites.

For Analytics and Research.

We use usage data, analytics events, and diagnostic information to understand how the Service is used, to analyze performance, to develop new features, and to improve user experience.

For Safety and Security.

We use your information to protect the safety and security of the Service and our users, including to detect and prevent fraud, abuse, unauthorized access, and other harmful or illegal activity, and to enforce our Terms of Use and policies.

For Legal and Compliance Purposes.

We may use and disclose your information as necessary to comply with applicable laws, regulations, legal processes, or governmental requests, and to protect our rights, property, and safety and those of our users and the public.

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Other Users

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Content you post or share through the Service (such as profile information, posts, photos, videos, audio, and comments) may be visible to other users consistent with your account settings and the nature of the Service.

4.2 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Hosting and cloud storage
• Analytics and data analysis
• Customer support and communication tools
• Payment and subscription infrastructure (e.g., RevenueCat, Apple's in-app purchase system)
• Advertising networks and marketing platforms

These service providers are authorized to use your information only as necessary to provide services to us and are required to protect your information in accordance with this Privacy Policy and applicable law.

4.3 For Advertising and Analytics

We share certain information with third-party advertising networks, analytics providers, and similar partners to:

• Serve and measure personalized advertisements within the Service
• Understand how ads perform and how users interact with them
• Analyze aggregate usage trends and user behavior

For example, we share device identifiers and advertising data with third-party advertising partners (currently including Google AdMob) for the purpose of serving and measuring personalized ads. These partners may treat this as “tracking” across apps and websites for advertising and measurement purposes, as that term is used in the Apple App Store.

Some of this data (such as device IDs and advertising data) is collected or used in a way that is not directly linked to your identity (for example, it is stored in aggregated or pseudonymous form). Other data (such as your name, email, and user ID) is associated with your account and can be linked to you.

4.4 In Connection with Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred or disclosed as part of that transaction. We will take steps to ensure your information is handled in a manner consistent with this Privacy Policy.

4.5 For Legal Reasons

We may disclose your information if we believe it is necessary to:

• Comply with applicable laws, regulations, legal processes, or governmental requests
• Enforce our Terms of Use, this Privacy Policy, or other agreements
• Protect the rights, property, or safety of Company, our users, or the public
• Detect, prevent, or address fraud, security, or technical issues

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4.6 With Your Consent

We may share your information with third parties when you give us your consent to do so, such as when you connect your account to another app or service.

4.7 Aggregated and De-Identified Information

We may share aggregated, anonymized, or de-identified information that does not reasonably identify you, for any purpose, including analytics, research, and marketing.

5. Your Rights and Choices

5.1 Account Information

You can review and update your account information at any time by logging into your account settings within the Service.

5.2 Sensitive Fertility/Childbirth Information

You can choose whether to provide fertility or childbirth-related information and may delete or update this information through your account settings or by contacting us. If you remove this information, we will no longer use it for personalization, but we may retain certain historical records as described in Section 6.

We do not use fertility or childbirth-related information to determine eligibility for credit, employment, insurance, housing, or similar decisions, and we do not sell such information to data brokers. Although we may use this information for third-party advertising targeting, you may choose whether to provide this information, and you may remove or update it at any time through your account settings.

5.3 Marketing Communications

You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Even if you opt out of marketing emails, we may still send you non-promotional messages related to your account and use of the Service (for example, transactional messages, security alerts, and service announcements).

5.4 Cookies and Tracking Technologies

You can control cookies and similar tracking technologies through your browser or device settings. Please note that disabling cookies may affect your ability to use certain features of the Service.

5.5 Advertising Preferences

You may be able to limit personalized advertising by adjusting the privacy and advertising settings on your mobile device, for example:

• On iOS, by using settings such as “Limit Ad Tracking” or equivalent
• On Android, by using settings such as “Opt out of Ads Personalization”

You can also learn more about online advertising and opt out of certain types of personalized advertising by visiting:

• Digital Advertising Alliance (DAA): https://www.aboutads.info/choices
• Network Advertising Initiative (NAI): https://www.networkadvertising.org/choices

These tools do not prevent you from seeing ads; they may make the ads you see less tailored to your interests.

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5.6 Account Deletion

You may request deletion of your account by contacting us at hello@findmyvenn.com. Upon receiving your request, we will delete your account and personal information, except as required to comply with legal obligations, resolve disputes, enforce our agreements, or as otherwise permitted by law. Backup copies or archived copies may persist for a limited period but will not be actively used in the Service.

5.7 Your State Privacy Rights

Depending on where you live, you may have additional rights under state privacy laws.

California Residents. If you are a California resident, you may have rights under the California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”), including the right to:

• Know what personal information we collect, use, disclose, and sell or share
• Access and receive a copy of your personal information
• Request deletion of your personal information
• Correct inaccurate personal information
• Opt out of the sale or sharing of your personal information
• Limit the use and disclosure of sensitive personal information

To exercise these rights, please contact us at hello@findmyvenn.com and include “California Privacy Request” in your message. We will verify your identity before processing your request, and we will not discriminate against you for exercising your rights.

Other States. If you are a resident of Virginia, Colorado, Connecticut, Utah, or another state with similar privacy laws, you may have similar rights. To exercise these rights, please contact us at hello@findmyvenn.com and include your state of residence in your request.

6. Data Retention

We retain your information for as long as necessary to provide the Service, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

When you delete your account or when your account is otherwise closed, we will delete or anonymize your personal information, except as required or permitted by law. We may retain certain information for a limited period in backup storage, for fraud prevention, for security purposes, or to comply with legal obligations.

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7. Children's Privacy

The Service is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verified parental consent, we will take steps to delete that information as soon as possible. If you believe that a child under 18 has provided us with personal information, please contact us at hello@findmyvenn.com.

8. Data Security

We take reasonable technical, administrative, and physical measures to help protect your information from unauthorized access, use, disclosure, alteration, or destruction. These measures may include encryption, access controls, and regular security reviews.

However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your login credentials and for any activity that occurs under your account.

9. International Data Transfers

The Service is hosted and operated in the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

By using the Service, you consent to the transfer of your information to the United States and other jurisdictions that may have different data protection laws than your country of residence.

10. Third-Party Links and Services

The Service may contain links to third-party websites, applications, and services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. If we make material changes, we will notify you by updating the “Effective Date” above and by providing notice within the Service or by email.

Your continued use of the Service after any changes become effective constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

12. Contact Us

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If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Venn Network, LLC

Email: hello@findmyvenn.com

Address: PO Box 13570, Ogden, Utah 84412

For DMCA or copyright matters, please contact our designated agent as described in our Terms of Use.

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